Challengers Hub views protection of consumer’s privacy as a very important principle. We understand that The Consumer’s and their Personal Information is one of Challengers Hub most important assets. Challengers Hub stores and process consumer’s Information including any sensitive financial information collected (as defined under the Information Technology Act, 2000), if any, on computers that may be protected by our team physically as well as reasonable technological security measures and procedures in agreement with Information Technology Act 2000 and Rules there under. If the consumer’s Information being transferred or used in any other way please do not use our Website or any other social media platform managed by Challengers Hub.

 THE INFORMATION WE GATHER

  • Challengers Hub records, stores and analyses the information that is available to us through any of our platforms like Facebook page, website, Twitter handle, Instagram handle, LinkedIn page or any similar platform. Platforms would also include the physical forms/declarations submitted to Challengers Hub. This includes the data that the Consumer provides on the website or any other platform managed by Challengers Hub.
  • The Information helps us make sure that we take every measure to make sure that our customers are safe while using any of our services or products.

HOW CHALLENGERS HUB USES AND PROCESSES CUSTOMER DATA

  • We never pass your information unnecessarily. Challengers Hub would use your information to make your Journey and experience a better one but in case required for safety or some arrangement purposes, we might have to forward your contact details to relevant vendors.
  • During all our expeditions, we take pictures, record videos, and create other intellectual property. In many cases such content may feature you. If specified otherwise by a participant, we shall consider the permission granted for using such creative content created on our events.
  • We also encourage you to share the pictures or videos that you make on your own. We give due credits before publishing any content on public platforms.
  • To ensure that our customers are safe – If there arises a need to contact our customers with regard to the safety while using the product purchased, we will contact the consumer only to let the consumer know the safety concern and offer the consumer an option to exchange/ refund or fix the product at no extra cost.
  • To send marketing and promotional messages and other information that might be useful or interest to our customers. This is only done with the agreement of customers. Customer can opt -out at any point in time from receiving these communications.
  • To implement and manage referral programs, surveys, contests, promotional activities or events sponsored or managed by Challengers Hub
  • To improve and optimize our business practices and consumers experience based on the research and analytics done using the customer data.
  • For studying catchment areas and taking decisions to develop new products or services.
  • To be able to contact our unhappy customers and resolve their issues and complaints.

 

OUR WEBSITE USES GOOGLE ADWORDS & FACEBOOK REMARKETING TAGS

This website uses Google AdWords & Facebook remarketing service to advertise on third party websites to earlier visitors to our site. It can mean that we advertise to earlier visitors who haven’t completed a task on our site. This might be in the form of an advertisement on the Google search results page, a site in the Google Display Network, or somewhere on Facebook. Third-party vendors, including Google & Facebook, use cookies to serve ads based on someone’s past visits to the Challengers Hub.in website. Of course, any data collected will be used in agreement with our own privacy policy, as well as Google & Facebook privacy policies.

Some changes have been done in our Analytics tracking code to support Display Advertising and implement Google Analytics Demographics and Interest Reporting. We use this information to better understand, protect and serve the Consumers

 

We use this information to provide the services the consumers request. The information is use to resolve disputes; troubleshoot the issues; help promote a secure service; measure consumer interest in our products and services. Also notify the consumers about product, services, online and offline offers and updates; also customize the consumer’s experience; detect and protect us against error, fraud and other illegal activity; apply our terms and conditions; and as otherwise described to the consumers at the time of collection.


We are putting our efforts to continually improve our product and service offerings. We gather and analyse demographic and profile data about our consumer’s activity on our site. We might use this data to tailor the consumer’s experience at our Site, providing the consumer with content that we think the consumer might be interested in and to display content according to the consumer’s preferences.

Consumer can opt out of Google Analytics for Display Advertising and customize Google Display Network ads by using the Ads Settings. The consumer can also opt out of Google Analytics using Google Analytics’ currently available opt-outs for the web. Alike options are available from Facebook.


The Consumer can opt-out of re-marketing and Google Analytics by visiting the links below:


Challengers Hub may share personal information with Challengers Hub other corporate entities and affiliates. These entities and affiliates may market to the consumers as a result of such sharing unless the consumers clearly opt-out.

Challengers Hub may disclose personal information to third parties. This disclosure may be required for us to provide the consumer access to Challengers Hub services, to comply with Challengers Hub legal obligations, to enforce Challengers Hub, Consumer Agreement, to facilitate Challengers Hub marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to Challengers Hub Services. Challengers Hub does not disclose Consumer’s personal information to third parties for their marketing and advertising purposes without Consumer’s clear consent.

Challengers Hub may reveal personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes. Challengers Hub may reveal personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce Challengers Hub Privacy Policy or Terms; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of Challengers Hub Consumers or the general public.

Challengers Hub affiliates will share / sell some or all of User’s personal information with another business entity should Challengers Hub plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. In the event such transactions occur, other business entities (or the new combined entity) will be required to follow this privacy policy with respect to User’s personal information.